Sales Admin - Customer Care Rep Digital Sales specialty
Westmoreland, NY 134901309
Pay rate depends on experience & skills - superior skills can affect starting pay.
Primary responsibility is processing digital equipment sales orders: to include audit of sales rep paperwork, work with vendors to purchase equipment at best costs, and update pricing to appropriate staff, work with leasing companies to authorize new leases and complete expiring leases, process returns or purchases of leased equipment, make accurate entries into our accounting software and commission software, work closely with sales reps, technicians, and other staff, to assure smooth delivery of equipment to customers and return of leased equipment, prepare customer thank you cards with flyers to introduce our processes, scan all sales documents and backup into our file storage system, enter lease information into our accounting system. In addition you will monitor emails to maintain database integrity and answer staff and customer questions, Assist with customer calls for other services as needed for backup and any other duties as assigned.
Must accurately enter all information and pay strict attention to details of, and audit each new sales order to assure customer has excellent purchase experience. Must show good customer service skills with customers and other staff. Excellent computer skills and understanding of sales processes needed. Prior purchasing experience helpful. Programs we use are E-Automate (specialty and trainable), Quickbase, Excel, Adobe Acrobat, Google docs and Google Drive, any well rounded accounting background also a plus