Norwich, NY 13815 US
Staffworks is recruiting for Adjustor to work in a dynamic banking environment located in downtown Norwich.
Work hours is Monday to Friday 8am to 5pm.
* Receive payments and post amounts paid to customer accounts.
* Locate and monitor overdue accounts, using computers and a variety of automated systems.
* Record information about financial status of customers and status of collection efforts.
* Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
* Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
* Advise customers of necessary actions and strategies for debt repayment.
* Answer customer questions regarding problems with their accounts.
* Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
* Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.