Utica, NY 13501
Maintain accurate accounts receivable records by receiving, posting and reconciling payments to ledgers and contacting customers regarding past due accounts.
Essential Duties and Responsibilities:
Process customer payments by matching payment to invoices and credits, calculating appropriate discounts, and posting to customer s account in computer system.
Meet individually with sales reps on a bi-weekly basis to review account status, discuss short pays or complaints and to resolve any administrative problems.
Receive phone inquiries from customers and field staff regarding invoices and account status. Research and resolve customer claims of invoice payment and discrepancies.
Monitor customer accounts and contact customers regarding past due accounts, arrange and set up payment agreements, and follow up on a regular basis until payment is received.
Research, prepare and analyze various reports including morning reports, month-end statements, worksheets, and aging reports. Distribute accurate reports to staff in a timely manner.
Retrieve invoices and statements, make photocopy and send to customers and sales reps when requested.
Perform related duties as required to meet department and or company objectives.
Education and Experience:
High school diploma or equivalent required, Associates degree or equivalent preferred.
At least one year of accounts receivable experience required. Equivalent combinations of education and experience will be considered.
Must be computer literate and have familiarity with word processing and spreadsheet software.