Group Relations Specialist

Binghamton, NY 13905

Posted: 06/25/2018 Industry: Clerical Job Number: 124655 Pay Rate: $12.00 - $12.00
Staffworks is currently recruiting for a Customer Service Representative for a client in Binghamton, NY!
Monday-Friday from 8: 00am to 5: 00pm.

Job Responsibilities:
Answer incoming calls, questions and/or resolve customer requests.
Service existing accounts through customer contact.
Perform follow-up calls for verification and assistance, collection calls and evaluations of accounts.
Maintain accurate and detailed information on existing and potential clients using the company's database.

Additional Responsibilities:
Cross-train to provide an understanding of he customer service/sales aspects of the company as well as coverage of other positions. Other duties may be assigned.

Minimum Qualifications:
Comfortable on the telephone, including making outgoing calls to customers.
Proficient using the computer.
Familiarity with Google products, such as Drive, Docs, Sheets, etc. Is a plus.
Excellent telephone etiquette.
Self-motibated, responsible and reliable.
Ability to stay on task and work cooperatively with others.

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