Data Entry Specialist
Conklin, NY 13748
Hours TBD. Salary range is $28, 000 to $32, 000 depending on experience.
Maintains and supports the integrity of the operating system environment and various computer systems. Administers, installs and troubleshoots a variety of operating systems. Performs systems maintenance tasks, such as system back-up, recovery and file maintenance. Schedules, installs, and tests system software upgrades. Configures software and resolves technical problems. Monitors and maintains software licensing and maintenance agreements.
Essential Duties and Responsibilities include the following, but are not limited to:
Provides support for implementation, troubleshooting and maintenance of
Information Technology (IT) systems.
Provides support to IT systems including day-to-day operations, monitoring and
problem resolution for all of the client/server/storage/network devices, mobile
devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem
identification, diagnosis and resolution of problems.
Configures and manages Windows operating systems and installs/loads operating
system software, troubleshoots, maintains integrity and configures network
components along with implementing operating systems enhancements to
improve reliability and performance.
Responds to client inquiries concerning systems operation and diagnoses system
hardware, software, and operator problems.
Instructs users in use of equipment, software, and manuals.
Recommends or performs minor remedial actions to correct problems.
Documenting technical support procedures
In-house Saliva Drug Screen and Background Check.